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Book Transportation to a COVID-19 Assessment Centre or Hospital to Home Service

We are providing transportation for those with suspected COVID-19 who require testing so that they can visit an Assessment Centre. If you do not need to be taken to an assessment centre, and would like a regular ride, please click here.

We are also providing a Hospital to Home service for COVID-positive patients who have been discharged from Mackenzie Health (10 Trench St, Richmond Hill) or North York General Hospital (4001 Leslie St, North York).

Please note that we are not currently providing wheelchair-accessible rides at this time. We apologize for the inconvenience.

If you suspect that you may have COVID-19, complete the self-assessment from the Ministry of Health:

Please be aware that filling out this form does not guarantee that your trip will be approved - iRIDE staff will contact you with trip confirmation.

Please note that this form is monitored Monday through Friday from 8:30 a.m. to 4:30 p.m.

First Name (required)

Last Name (required)

Phone Number (required)

Email Address (required)

What agency are you registered with? (required)

What service would you like? (required)

 Ride to a COVID Assessment Centre Hospital to Home - Mackenzie Health Hospital to Home - North York General (Emergency Doors) Hospital to Home - North York General (In-Patient Doors)

What is your home address for pick-up and/or drop-off? Please include a postal code. (required)

For Asssessment Centre Clients: If you received direction regarding a specific Assessment Centre, please write it in. If you were not advised of a specific Assessment Centre, we will take you to the closest one to your location.

For Assessment Centre Clients: Who will be accompanying you? You must have a chaperone/caregiver accompany you.

Chaperone Name & Relationship to You:

Do you have a mask to wear during transport? (Please note that any chaperones should also have a mask as well.)
 Yes No, I will require a mask to be provided for me and/or my chaperone

If you answered yes to the previous question, what type of mask do you have?


Privacy Disclaimer: By submitting this form, you are consenting to being contacted by iRIDE to complete the booking of your ride. We will contact you with information about the date and time of your ride as soon as we confirm your eligibility and our availability.