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Book Transportation to a COVID-19 Assessment Centre

We are providing transportation for those with suspected COVID-19 who have been asked by Telehealth Ontario to visit an Assessment Centre. If you do not need to be taken to an assessment centre, and would like a regular ride, please click here.
Please note that we are not currently providing wheelchair-accessible rides at this time. We apologize for the inconvenience.

Please follow the following steps, if you have not already done so:
1. Complete the self-assessment from the Ministry of Health: https://covid-19.ontario.ca/self-assessment/
2. Call Telehealth Ontario at 1-866-797-0000. Please record your case number, as you will need it to fill out the form below.

Please be aware that filling out this form does not guarantee that your trip will be approved - iRIDE staff will contact you with trip confirmation.

Please note that this form is monitored Monday through Friday from 8:30 a.m. to 4:30 p.m.

First Name (required)

Last Name (required)

Phone Number (required)

Email Address (required)

What agency are you registered with? (required)

What is your address for pick-up? Please include a postal code. (required)

What is your Telehealth Ontario Case Number? (required) Please note that you should bring your Case Number with you on the day of your ride.

Which Assessment Centre was suggested to you by Telehealth Ontario? Please note that if you were not advised of a specific Assessment Centre, we will take you to the closest one to your location.

Who will be accompanying you? You must have a chaperone/caregiver accompany you.(required)

Chaperone Name & Relationship to You:

Do both you and your chaperone have a mask to wear during transport? (required)
 Yes No, I will require a mask to be provided for me and my chaperone

If you answered yes to the previous question, what type of mask do you have?


Privacy Disclaimer: By submitting this form, you are consenting to being contacted by iRIDE to complete the booking of your ride. We will contact you with information about the date and time of your ride as soon as we confirm your eligibility and our availability.